Support and frequently asked questions

No. You authorize O’Day Harrison Grant as your agent by signing the appointment form online, and we take it from there. We prepare the protest, talk to the appraisal district and attend the hearing on your behalf.

It’s the Texas Comptroller’s Appointment of Agent for Property Tax Matters. Once it’s filed with the appraisal district, we can receive your notices and protest your value for you. You sign it online in a few minutes.

For most properties, nothing beyond the signed appointment form. For rental and income-producing properties we also ask for an income statement and a property information sheet. You can upload them, along with photos or repair estimates, from your account.

Yes. When you sign up, answer “Yes” to the entity question and enter the entity name and your role, such as trustee, managing member or property manager.

None. You remain the owner, your exemptions stay in place, and you can end the appointment at any time by sending a written revocation to the appraisal district.

May 15 for all property, or 30 days after you receive your notice of appraised value, whichever is later. Signing up before the deadline gives us time to build the strongest case.

Yes. We file a written protest with the appraisal district for every property we represent.

Yes. As your agent we attend the formal hearing before the appraisal review board, unless the appraisal district agrees to a satisfactory reduction at the informal review first.

Yes. If the appraisal review board’s decision isn’t fair, we can represent you in binding arbitration for an additional fee.

No one can guarantee a reduction. What we can promise is that we put our resources and more than 100 years of combined experience into making sure your property is assessed fairly.

No. When you sell, your realtor sets the listing price from current market conditions and recent sales, not from the appraisal district’s value. Our job is to get your taxable value as low as the evidence supports.

Market value is the price the appraisal district believes your property would sell for on January 1. Appraised value is the value your taxes are based on; for a homestead, Texas caps how much it can rise each year, so it can be lower than market value.

One flat price per property for the tax year, set by the property’s market value. You see the exact amount before checkout and pay once at sign-up by card or Apple Pay. We never take a percentage of your savings. See the Pricing page for the price table.

At the last step of sign-up, by credit or debit card or with Apple Pay on a supported iPhone, iPad or Mac. Card details go directly to Authorize.net, our payment processor, over an encrypted connection — we never see or store your card number. Your receipt is emailed and saved in your account.

Yes. All of our agents are licensed property tax consultants through the Texas Department of Licensing and Regulation (TDLR).

O’Day Harrison Grant has represented taxpayers since 1976.